Privacy Policy
Effective January 1, 2026
Advantage Portsmouth Concrete, portsmouthconcretecontractor.com, contact@portsmouthconcretecontractor.com
Who we are and what this policy covers
Advantage Portsmouth Concrete is a concrete contractor based in Portsmouth, VA. We pour driveways, patios, slabs and other concrete work for homeowners and businesses in Portsmouth and the cities around it.
This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it. It covers every page of this site, starting with our home page.
Information you give us
When you fill out our estimate or contact form, we ask for your name, phone number, email address, the address of the job and a short description of the work. We need these details to call you back, plan a visit and give you an estimate for your property.
Our contact form runs on an outside form service, so the details you type go to that service first and then to us. If you call, text or email instead, we keep the details you share so we can follow up on your job.
Information collected automatically
Like most websites, ours collects some information on its own when you visit. This can include your browser type, the device you use, your general location based on your internet connection, the pages you look at and how you found the site.
We may use analytics tools and cookies to gather this. Cookies are small files your browser saves so a site can remember things between visits. We use this information as a whole to see which pages help people and which don't, not to track you as a person.
You can block or delete cookies in your browser settings. The site will still work, though a few features may not.
How we use your information
We use your information to answer your questions, schedule estimates, plan and complete your job, send invoices and follow up after the work is done. We also use site data to fix problems with the website and make it easier to use.
We don't sell your personal information. We don't add you to marketing lists you didn't ask to be on.
Who we share it with
We share your information only when it's needed to run the business or do your job. That includes the services that host our website, handle our forms and run our analytics, and suppliers or crew members who need a job address to deliver materials or show up on site.
We may also share information if the law requires it, or to protect our rights or someone's safety.
How long we keep it
We keep estimate requests and job records for as long as we need them to do the work, stand behind it and keep proper business and tax records. Website analytics data is usually kept in summary form and cleared on the schedule the analytics service sets.
When we no longer need your information, we delete it or remove the details that identify you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for legal, tax or warranty reasons, and if so we'll tell you what and why.
Depending on where you live, state law may give you more rights over your information. Tell us what you're asking for and we'll work through it with you.
Children's information
This site is meant for adults planning work on a home or business. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How we protect your information
We limit who can see your information to the people who need it to do their job, and we use reputable services to host the site and handle forms. No website or email system is perfectly secure, so please don't send payment card numbers or passwords through our form.
Changes to this policy
If we change how we handle information, we'll update this page. Changes take effect when they're posted here.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (757) 731-7248 or reach us through our contact page. We'll get back to you within 1 business day.
To learn more about who we are and how we work, visit our about page.